Return Policy

RETURN POLICY

We accept eligible returns within 30 days of delivery.

RETURN ELIGIBILITY

To be eligible for a return, an item must be unopened, unused, and in its original condition and packaging. Please keep your order confirmation or other proof of purchase.

Because fragrance is a personal-use product, opened or used items cannot be returned unless the item arrived damaged, defective, or incorrect. Items marked final sale are not eligible for return.

STARTING A RETURN

Contact us through our Contact Us page before sending an item back. Include your order number, the email address used at checkout, the reason for the return, and photos when the item is damaged, defective, or incorrect.

If your return is approved, we will provide return instructions and the correct return address. Items sent back without prior approval may not be accepted.

RETURN SHIPPING

Customers are responsible for return shipping costs for change-of-mind returns. If we sent an incorrect item or the item arrived damaged or defective, we will provide the appropriate return or replacement instructions. Original shipping charges are non-refundable unless the return resulted from our error.

REFUNDS

After an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Please allow additional time for your bank or payment provider to post the refund.

DAMAGED OR INCORRECT ITEMS

Please contact us as soon as possible after delivery and keep the item, packaging, and shipping materials while we review the issue.

ORDER CHANGES AND CANCELLATIONS

Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellation after fulfillment has started.